Personal Information Protection for bonas88 Members

This Privacy Policy is issued by bonas88 ("we", "our platform") and applies to all individuals who register an account, use our services, or browse our website at bonas88.org. By using our platform, you agree to the collection and use of your personal information as described in this policy.

We take our responsibility to protect member privacy seriously. Every data handling action we carry out is based on the principles of data minimisation, transparency and accountability.

1. Information We Collect

When you register an account or use bonas88 services, we collect various categories of information depending on your activity on the platform:

Account Registration Information:

• Full name as shown on your MyKad or valid identification card
• Date of birth for age verification (21 and above)
• Active email address for account communications
• Mobile phone number for two-factor verification
• Username and password that you create yourself

Financial and Payment Information:

• E-wallet account details (Touch 'n Go eWallet, Boost) for processing deposits and withdrawals
• Bank account information for transactions via FPX online banking
• Crypto wallet address for transactions using USDT, BTC or ETH
• Deposit and withdrawal transaction history within the platform

Platform Usage Information:

• Login records including date, time and device IP address
• Betting history, games played and bonus activity
• Session data including time spent on the platform
• Game preferences and account settings you have saved

Technical Information:

• Web browser type and operating system of your device
• IP address and general location data (state) detected automatically
• Cookie data and session tokens to keep you logged in

2. Purpose of Collection and Use of Information

The personal information we collect is used only for legitimate purposes necessary for the operation of the bonas88 platform. Our main purposes are:

• Creating and verifying the identity of new member accounts
• Processing deposits and withdrawals securely and accurately
• Preventing fraud, money laundering and unauthorised account use
• Complying with international licensing requirements and legal compliance obligations
• Providing effective and personalised customer support
• Sending relevant transaction notifications, bonuses and service updates
• Analysing usage patterns to improve the platform and user experience
• Detecting and investigating any suspicious activity or breaches of Terms and Conditions

3. Sharing Information with Third Parties

bonas88 does not sell or trade your personal information. However, there are limited situations where we need to share data with trusted third parties:

• Payment Processors: Service providers such as FPX payment gateways, e-wallets and crypto exchanges require minimum transaction information to process your payments securely.
• Technical Service Providers: Companies that provide us with technical infrastructure, hosting and cybersecurity services are bound by strict confidentiality agreements.
• Authorities and Regulators: We will disclose information to competent authorities when required by law, court order or licensing requirements.
• Fraud Prevention: In cases of suspected fraud or money laundering, we may share information with relevant agencies for investigation purposes.

All third parties that receive your information are bound by data protection agreements and may only use that information for the specified purposes.

4. Data Security Measures

We invest in robust security infrastructure to ensure your information is protected at all times. The measures we apply include:

• Encryption of data in transit using TLS protocols with the latest standards
• Encryption of data stored in databases using strong hashing methods
• Two-factor authentication (2FA) for account access and important financial operations
• Real-time account activity monitoring to detect suspicious logins
• Strict internal access controls — only authorised staff may access member data
• Regular security audits by internal teams and independent assessors

5. Cookies and Similar Technologies

bonas88 uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for basic website functions such as maintaining your login session and processing transactions. These cookies cannot be disabled.
• Performance Cookies: Collect general information about how visitors use our website to help us improve platform functionality and speed.
• Functional Cookies: Remember your preferences such as language, region and display settings so you do not have to set them again each time.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our platform.

6. Data Retention Period and Deletion

We retain your personal information for as long as necessary to fulfil the collection purposes stated in this policy, or for as long as required by law and licensing requirements.

• Active account information is retained for as long as your account remains active in our system
• Financial transaction records are kept in accordance with applicable legal requirements
• Activity logs and usage data are retained for the period required for security and fraud prevention purposes
• After an account is closed, we will delete or anonymise your personal information within a reasonable period, unless there is a legal requirement to retain it

If you wish to request deletion of your account and personal data, please contact our support team via live chat or email. Requests will be processed according to the established procedure.

7. Your Rights Regarding Personal Information

As a bonas88 member, you have the following rights regarding your personal information:

• Right of Access: You have the right to request a copy of the personal information we hold about you
• Right to Rectification: You may ask us to update or correct information that is inaccurate or incomplete
• Right to Erasure: In certain circumstances, you may request that we delete your personal information
• Right to Restrict Processing: You may ask us to limit how we use your information in certain circumstances
• Right to Object: You may object to the use of your information for certain purposes such as direct marketing

To exercise any of these rights, contact our support team. We will respond to your request within a reasonable timeframe.

8. Changes to This Privacy Policy

bonas88 reserves the right to update or modify this Privacy Policy at any time. Any material changes will be communicated to you through:

• A notice displayed prominently on the main page of our website
• An email sent to your registered email address
• An in-account notification when you log in

Continued use of the bonas88 platform after changes to the Privacy Policy take effect is considered your acceptance of the updated terms. We encourage you to review this page from time to time.

9. Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or bonas88's handling of your personal information, our support team is ready to help:

• Via live chat available 24/7 on our platform in Malay and English
• Via email at [email protected] — we will respond within a reasonable time

We are committed to handling every privacy enquiry seriously and providing a clear, satisfactory response to each member.